Welcome to Claspie, where simplicity meets style. We created our innovative bracelet tool to make accessorizing effortless — helping you put on your favorite bracelets quickly, easily, and all by yourself.

Our mission is to bring confidence and convenience to your daily routine. Whether you’re getting ready for work, a night out, or traveling, our tool ensures your jewelry moments are smooth and stress-free.

Designed with care, portability, and practicality in mind, our product empowers you to enjoy your jewelry without the hassle. At Claspie, we believe beauty should never be complicated — just fast, easy, and accessible for everyone.

Thank you for shopping with us! We value your business and want you to be completely satisfied with your purchase. Please read our policy below carefully.

No Returns

We do not accept returns for any reason other than items that arrive damaged or defective. Please ensure you review your order carefully before completing your purchase.

Damaged or Defective Items

If your item arrives damaged or defective, we are happy to offer a replacement or refund.

To qualify:

1. 
   Contact us within [1 days – typically 3 to 7 days] of receiving your order.
   
2. 
   Provide clear photos or videos showing the damage or defect.
   
3. 
   Include your order number and a brief description of the issue in your message.
   

Once we review and approve your claim:

• 
  A replacement for the same item will be shipped at no additional cost, or
  
• 
  A refund will be issued to your original payment method if a replacement is unavailable.
  

Exceptions

• 
  Items damaged due to misuse, improper handling, or normal wear and tear are not eligible for replacement or refund.
  
• 
  We cannot process claims made after the stated timeframe.
  

How to Contact Us

To start a replacement or refund request, please reach out to us at:

📧 claspie.cservice@gmail.com

Include your order number, photos of the item, and a description of the issue.

Thank you for shopping with Claspie! We’re excited to deliver your order as soon as possible. Please read the details below regarding our shipping process.

Processing & Shipping Time

All orders are processed and shipped within our standard timeframe.

📦 Estimated delivery time: 7–18 business days (excluding weekends and holidays).

Please note that shipping times may vary depending on your location, customs processing, or carrier delays that are beyond our control.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery status.

Delayed or Missing Orders

If your order has not arrived after 18 business days, please contact us so we can assist you.

📧 Email: claspie.cservice@gmail.com

Be sure to include your order number in your message so we can locate your order quickly.

Additional Information

• 
  We are not responsible for delays caused by incorrect shipping information provided at checkout.
  
• 
  Orders placed during holidays or high-demand periods may experience slightly longer shipping times.
  

1. What does the bracelet tool do?

Our bracelet tool helps you put on your bracelets quickly and easily by yourself — no extra hands needed! It securely holds one end of your bracelet so you can clasp it with ease.

2. Is the tool portable?

Yes! It’s lightweight and compact, making it perfect to carry in your purse, travel bag, or jewelry case.

3. What types of bracelets work with this tool?

It works with most bracelet styles, including chains, bangles, and clasps of various sizes.

4. How do I use the bracelet tool?

Simply clip your bracelet onto the tool, wrap it around your wrist, and clasp it — that’s it! Fast, easy, and frustration-free.

5. What materials is it made from?

Our tool is made from durable, high-quality materials designed for long-lasting use without damaging your jewelry.

6. Do you offer replacements or refunds?

Yes, we offer replacements or refunds for items that arrive damaged. Please contact us at Claspie.cservice@gmail.com with your order number and photos of the product.

7. How long does shipping take?

All orders take 7–18 business days to arrive. If your order hasn’t arrived after that timeframe, please reach out to our support team for assistance.